Return & Refund Policy
Return & Exchange Policy – Modren Art Frame
At Modren Art Frame, we aim to deliver premium quality wall art that you’ll love. However, if you are not fully satisfied with your purchase, we offer a simple return and exchange policy.
Return Eligibility:
You may request a return or exchange within 4–5 days of receiving your order. To be eligible:
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The item must be unused and in original condition
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The product must be returned in its original packaging
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Proof of purchase (order number or receipt) is required
Non-Returnable Items:
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Customized or personalized frames
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Items damaged due to misuse or mishandling
Damaged or Wrong Item:
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with clear photos. We will arrange a replacement at no extra cost.
Return Process:
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Contact our support team with your order details
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Our team will guide you through the return process
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Once approved, ship the item back to the provided address
Refunds:
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Refunds will be processed after inspection of the returned item
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It may take 5–7 business days for the amount to reflect in your account
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Delivery charges are non-refundable
Exchange Policy:
We offer exchanges for damaged or defective items only (subject to availability).
For any queries, feel free to contact Modren Art Frame support team—we’re here to help!
